Before any query concerning printing or application, double check if you have accurately read the instruction sheet included in each box.
It is necessary to verify the pressure and be sure that it is sufficient and precise. To check if the pressure is evenly distributed there is a simple "do it yourself" method: press a sheet of silicon tissue paper in each corner of the press then pull the sheets. If the tissue paper slips out, the pressure of the plates is not even. In this case adjust the pressure.
The temperature that appears on the heat press display must be the effective temperature of the heat plate. The oscillation must not exceed +/- 3°C. To check the temperature, we recommend the use of a thermometer.
Printing mode: choose the kind of paper and weight written on the instructions. If the problem isn't solved, increase the weight of the paper one step at a time.
Yes, Shock Line transfer papers can be printed with most of the printers on the market. Please check the compatibility list. If you do not find your printer, contact us.
Simply connect your printer to the pc using the cable or by network. Do not change any parameters.
Follow the steps in the Installation Guide or watch the video.
Click here to see the dedicated page.
Cotton, polyester and most kinds of fabrics. Light and colored. The SUPER, the TOPCUT and TOPDARKNEW are also suitable for wide woven fabrics (e.g. polo-shirts).
You can print any kind of hard surfaces including aluminum, ceramic, plexiglass, glass, plastic, paper, cardboard, leather, wood, wax and many other materials. You have only to choose the correct transfer paper.
It is recommended to remove moisture by pressing briefly. Not recommended for the TOPCUT application.
First, increase the pressure. Before to remove the paper from the t-shirt, wave the t-shirt on the plate and remove the paper after 5 or 7 seconds.
TOPCUT is made for transferring flat colors or gradients up to 30%. It’s not possible to transfer very light colors (less than 30%). E.g. It’s not possible to transfer photographic images.
It is recommended for all applications and necessary for improved washing resistance. Not recommended for the FC BLANC when applied directly, (without application tape).
No, the POLARTNEW also works on hard surfaces without pretreatment.
Before the application we recommend cleaning the mug with a car-glass solution. Ceramic objects can also be heated in an oven at 150 °C for 15' minutes.
No, the toner is not resistant to intensive washing. We suggest hand washing. Transfer papers for laser printers are for the promotional market.
By using the AUC PROLUX protective film.
No, the toner is not suitable for outdoor use. Transfer papers for laser printers are for the promotional market.
Sometimes it can occur, it depends on the printers. It is possible to remove it by alcohol and cotton wool.
The clipped corner of the sheet must always be on the bottom right side.
Working with a high-quality heat press it usually doesn't happen. Make sure that the blue pad (MA POLTEX) and the plates of the press are hot enough. Separate the sheets with a smooth, regular movement keeping your hand very low on the plate. Peel off from corner to corner diagonally.
If the plate of the press is very large, for example 40x50 cm, we recommend using the red pad MA STUOI RB3 to reduce the area thus increasing the pressure.
This is caused by the first step when you transfer the TOPIMAGE to the TOPGLUE and the temperature is too high. Check and reduce the temperature of the application of the first step increasing pressing time. (e.g. 140°C – 70” or 135°C – 90”).
They are just residuals of the coating and can be simply brushed away. In any case they will disappear during the first washing. To avoid it decrease the pressure on the first step.
Two tenths of a millimeter.
The product was developed for the OKI White toner printer and results are guaranteed on this machine. With the OKI White you can print any kind of image and picture (including gradients or very light colors). The TOPDARKNEW can be used also with some other OKI CMYK printers but using color intensity 100%. It can also work with some other models like Ricoh and Brother. However due to the differences in toners the TOPDARKNEW doesn't work with some other printers (Xerox, Konica Minolta, Canon, Hp, ...).
Yes, but strictly attain to the instructions provided by Ghost. Print all the colors on TOPIMAGE and then print again on the TOPIMAGE with full white layer option (launched in full black layer but printed in white when the white cartridge is installed). Printing with Ghost is a two-step procedure. If you print TOPDARKNEW with a Ghost printer without the white, it won’t work. All other transfer works perfectly also in CMYK.
With the TOPDARKNEW printed with OKI White toner laser printer you can print any kind of image or picture.